Separate multiple entries with comma.

2019/12/19 | POS/Trinidad and Tobago | Products | Press Release

Porsche Going the Extra Mile for Excellence

POS/Trinidad and Tobago. Trinidad & Tobago. Porsche Centre Trinidad & Tobago continuously invests in training to provide a premium service to all of its customers. Globally, Porsche has been a brand that believes that people are at the centre of their company. They assume responsibility for their employees and invest in their future. Continuous professional development and qualification are hallmarks of the Porsche culture.

To be optimally prepared for the challenges facing the automotive industry, Porsche identifies and retains qualified and enthusiastic professionals. Porsche comprises of needs-based training that focuses on future requirements, ongoing skills acquisition, and options and routes for ¬internal development.

Michelle Pierre-John, Service Advisor, and Steffan Semurath, Sales Executive, from Porsche Centre Trinidad recently participated in Porsche Professionalism Programme (PPP) in Bogota, Colombia. This programme is a requirement for all Porsche employees that provides our team members with holistic skills and guidance on how to deal with various aspects of their role as a Porsche professional.

‘This was my first training with Porsche, and I must say, at the end of my experience I left feeling even more immersed into the brand. The Porsche Latin America head office created an ideal learning environment for all of us who participated. Throughout the training process they held in high regard industry best practices, the highest international standards, and a commitment to customer service excellence. As this was a regional training programme, we interacted with all countries under Latin America for Porsche. The opportunity to learn and share experiences with a diverse group takes you out of your comfort zone and allows for greater self-examination. This enabled me to set goals towards the areas of needs detection, prospecting, and consultative selling using the tools provided. All in all, it was an effective programme that encourages continuous improvement as a Porsche professional and impacts you personally as well.’ said Steffan.

Michelle was also equally excited on her return from the training and was very pleased to share her experience. ‘This trip was definitely a very new, breath-taking, experience for me. I was unsure what to expect attending a training session with so many people from different countries, but after the initial meet and greet was over it was like being in a training session at home with my everyday co-workers. The sessions were vibrant, and every day brought its own excitement. Training was extremely informative and has made a tremendous impact on our day to day operations. My team even won a challenge and I came home with a beautiful Taycan computer mouse.’

Porsche Centre Trinidad has made a commitment to work on developing work skills with their team members for the improvement of service to their customers as well as providing an all round experience as part of the Porsche brand. This translates into a more professional and qualified attention to every detail, to keep our customers satisfaction in top level.

Savina Ramkissoon

Marketing and PR Manager

+1 868 674-1000

Text

English (Porsche Latin America)

PLA19_1833

2019/12/19

    • Products
    • Press Releases
    • Company
    • Porsche Group

Porsche Going the Extra Mile for Excellence

Porsche worldwide has always been a brand that truly believes their people are at the centre of their company. They assume responsibility for their employees and invests in their future. Continuous professional development and qualification are hallmarks of the Porsche culture.
Downloads
MS Word Win
251.01 KB PLA19_­1833_­la_­en.docx
2019/12/19
    • Company
    • Porsche Group
File type: Layout image
File name: PLA19_1835.jpg
Image size: 1000 x 563 Pixel
File size: 78.24 KB
File type: JPG Large / RGB
File name: PLA19_1835_fine.jpg
Image size: 4032 x 2268 Pixel
File size: 1.30 MB
2019/12/19
    • Company
    • Porsche Group
File type: Layout image
File name: PLA19_1834.jpg
Image size: 1000 x 563 Pixel
File size: 109.52 KB
File type: JPG Large / RGB
File name: PLA19_1834_fine.jpg
Image size: 4032 x 2268 Pixel
File size: 1.39 MB